Protection of Children’s Privacy: Protection of Children’s Privacy: Envoi does not knowingly collect or solicit personally identifiable information online from children under 13. If Envoi has knowledge that a child under the age of 13 has submitted personally identifiable information online without parental consent, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information Envoi has collected online from children under 13, please contact us immediately at firstname.lastname@example.org
Information You Provide to Us: We may receive and store information you enter on our website or otherwise provide to us when using our technology or services in any other way.
Information You Provide to Participating Retailers: We may receive and store information you provide to participating retailers if they offer our technology and services, and if you choose to have us deliver merchandise you purchase from them.
Information We May Collect if You Use Our Technology and Services: In addition to any information that you choose to submit to us or that we receive from participating retailers, we and our third-party service providers may use a variety of technologies that automatically (or passively), collect certain information whenever you use our technology and services (“Usage Information”). We may use Usage Information for a variety of purposes, including, but not limited to:
Mobile Devices: If we make available a mobile device app, then when you download or use the Envoi app, we may receive information about your location and your mobile device (including a unique identifier for your device), which we would use to provide you with services, such as the estimated time of delivery. Most mobile devices allow you to turn off location services by changing the settings.
Envoi Personnel: Envoi personnel and authorized consultants and/or contractors may have access to user information, but only if necessary in the normal course of Envoi business. In order to allow you to use our services at multiple participating retailers, we will store past delivery information to create a “profile” so that such information does not need to be entered each time you make: (a) a subsequent purchase from a participating merchant that you have previously purchased from; or (b) a purchase from a participating merchant that you have not purchased from before.
Participating Retailers and Third-Party Service Providers: We engage with participating retailers and other companies and individuals to perform functions using our technologies and services and/or on our behalf. Examples include hosting our website, fulfilling orders, delivering packages, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if Envoi, or substantially all of its assets, were acquired, user information would be one of the assets that are transferred.
Lawful Disclosure: We reserve the right to disclose your information as required by law and when we believe that disclosure is necessary to protect our rights or to protect the rights, property, or safety of our employees, contractors or customers, our users, or others and/or to comply with a judicial proceeding, court order, or legal process served on our website.
With Your Consent: Except as noted above, we will contact you when your personal information is shared with third parties or used for a purpose incompatible with the purpose(s) for which it was originally collected, and you will be able to opt out to prevent the sharing of this information.
The Service may contain links to third-party websites. Linked websites are not under our control, and we are not responsible for their content.Envoi does not allow other companies to serve advertisements to the Envoi website.
In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if Envoi, or substantially all of its assets, were acquired, user information would be one of the assets that are transferred.
Envoi will provide you the opportunity to “opt-out” of having your personally identifiable information used for certain purposes, if Envoi asks you for this information. We respect your privacy. You may opt-out of receiving communications from Envoi, remove your information from Envoi’s active database, and choose to not receive future communications unrelated to our technology and services by contacting us. For communications from participating merchants and retailers, please check their respective opt-in/opt-out policies.
If your personally identifiable information changes, or if you no longer desire to use our technologies or services, please contact us at the email address listed below.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. When you provide (and when we receive from participating retailers), sensitive information, we encrypt that information using secure socket layer technology (SSL). However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we will use commercially reasonable means to protect and ensure the security of your personal information, we cannot guarantee its absolute security and disclaim any liability for any unauthorized access to or use of our servers and/or any and all personal and/or financial information stored therein.
In our part to contain COVID-19 and keep our drivers safe while maintaining our quality of service, please note that the driver may not ring your doorbell or directly hand you a package. Until further notice, all packages will likely be left at the door of the house or apartment, or if applicable, at the concierge or reception desk of your condo/business. Thank you for understanding.